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Remote
Control

When you work with SUCCESS, you have the opportunity to share your computer screen, mouse and keyboard with one our help desk technicians. Using this technology, we can see what you see on your screen. We can diagnose and fix problems as if we were sitting at your desk. We can demonstrate tricks and tips to help you in the future. Of course, when we disconnect, we cannot get back unless you permit it.

To share your desktop, enter your session code and click Connect.

Customer
Support

Our Customer Support Portal provides a window into our internal service ticketing, invoicing and knowledge base systems. Using it, you'll be able to create, modify or close a support ticket (or just give us some instructions or information). You'll also be able to access pdf copies of each of your invoices and service statements, while also viewing statistics about your use of our services. What's more, each service ticket becomes a searchable knowledge base article, created only for the people within your organization.

You'll be given access to our Customer Support portal when you sign up for our Managed Services. Please contact us if you need help.

To access our Customer Support portal, click the launch button below.

Launch

Service
Request

Click the button below to send an email to our support team. To better serve you, please include the following information in your email:

  • First and Last name
  • Company name
  • A detailed description of your problem
  • Preferred way to be contacted
  • Best times to reach you
Email Support

Microsoft Office 365 Licensing: How to choose the best subscription plan for your organization

Details
August 22, 2019
11:30 am - 1:00 pm
Location
SUCCESS Computer Consulting
6130 Golden Hills Drive
Golden Valley, MN 55416

With multiple options for both SMB and Enterprise businesses, navigating the differences between Office 365 and Microsoft 365 licensing can get overwhelming. From security and compliance, productivity and collaboration, and other unique user needs, it’s important to ensure that you choose a solution that ticks all the boxes for your organization. At this informational session, we’ll cover:

  • The difference between Office 365 and Microsoft 365 subscription plans
  • Business subscription plans versus Enterprise subscription plans
  • How to mix and match subscription plans to meet the varying needs of your users
  • How to extract the most value from the services in your subscription plan

By attending this session, you’ll receive free licensing guides and leave armed with the information you need to select the right Microsoft/Office 365 subscription plan(s) for your business.

Register Now