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Remote
Control

When you work with SUCCESS, you have the opportunity to share your computer screen, mouse and keyboard with one our help desk technicians. Using this technology, we can see what you see on your screen. We can diagnose and fix problems as if we were sitting at your desk. We can demonstrate tricks and tips to help you in the future. Of course, when we disconnect, we cannot get back unless you permit it.

To share your desktop, enter your session code and click Connect.

Customer
Support

Our Customer Support Portal provides a window into our internal service ticketing, invoicing and knowledge base systems. Using it, you'll be able to create, modify or close a support ticket (or just give us some instructions or information). You'll also be able to access pdf copies of each of your invoices and service statements, while also viewing statistics about your use of our services. What's more, each service ticket becomes a searchable knowledge base article, created only for the people within your organization.

You'll be given access to our Customer Support portal when you sign up for our Managed Services. Please contact us if you need help.

To access our Customer Support portal, click the launch button below.

Launch

Service
Request

Click the button below to send an email to our support team. To better serve you, please include the following information in your email:

  • First and Last name
  • Company name
  • A detailed description of your problem
  • Preferred way to be contacted
  • Best times to reach you
Email Support

Microsoft Office 365 Technical User Group

Details
September 17, 2019
9:00 am - 11:00 am
Location
Microsoft Technology Center
3601 W 76th St #600
Edina, MN 55435

This session will focus on device management using Microsoft Intune to secure company devices and applications. Device management in Microsoft 365 replaces legacy tools like Active Directory Group Policy and others. Once devices are enrolled and managed, we gain another important leverage point for corporate managed apps and data. For instance, it is possible to limit access and block downloads from Office 365 locations on unmanaged devices. Come see how this is done and how device management tools can enhance end user experiences in apps such as OneDrive, SharePoint, and Teams.

At this session, we’ll review how to:

  • Create policies to manage devices of all types using a central management UI
  • Link the policies to Conditional access rules which will block or limit access to applications
  • Create application-targeted policies to restrict the movement of data to outside apps and locations

Register Now