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When you work with SUCCESS, you have the opportunity to share your computer screen, mouse and keyboard with one our help desk technicians. Using this technology, we can see what you see on your screen. We can diagnose and fix problems as if we were sitting at your desk. We can demonstrate tricks and tips to help you in the future. Of course, when we disconnect, we cannot get back unless you permit it.

To share your desktop, enter your session code and click Connect.


Our Customer Support Portal provides a window into our internal service ticketing, invoicing and knowledge base systems. Using it, you'll be able to create, modify or close a support ticket (or just give us some instructions or information). You'll also be able to access pdf copies of each of your invoices and service statements, while also viewing statistics about your use of our services. What's more, each service ticket becomes a searchable knowledge base article, created only for the people within your organization.

You'll be given access to our Customer Support portal when you sign up for our Managed Services. Please contact us if you need help.

To access our Customer Support portal, click the launch button below.



Click the button below to send an email to our support team. To better serve you, please include the following information in your email:

  • First and Last name
  • Company name
  • A detailed description of your problem
  • Preferred way to be contacted
  • Best times to reach you
Email Support

Twin Cities TechPulse

April 21, 2020
07:30 am - 03:30 pm
St. Paul RiverCentre
175 W Kellogg Blvd
Saint Paul, Minnesota 55102

Build a Better Business with Technology

TechPulse is your day to step away to learn about the business choices and technology solutions that will have an impact on your organization within the next year.

TechPulse 2020 will feature two keynote speakers, 36 breakout sessions, and nearly 40 resource providers to help you learn about technology, marketing, recruiting, sales, and other solutions available to you.

Register Now

Featuring Keynote Speaker Mark Lanterman

To inform the attendees of current developments in the digital underground as well as provide realistic advice for cyber protection, Mark Lanterman will discuss recent high-profile cybercrime events, including website breaches impacting a variety of organizations and sectors.

Mark will demonstrate particularly dangerous types of threats that might affect individuals involving the Dark Web, the Internet of Things, phishing, and Wi-Fi attacks.

Twin Cities TechPulse Keynote Speaker Mark Lanterman

Check out highlight’s from Twin Cities TechPulse 2019!

Click to watch highlights from TechPulse 2019