Knowledge Center

9 Benefits of business continuity plan for a small business

Imagine arriving at your office, ready to tackle the workday, only to encounter malfunctioning computers, a paralyzed network, and crucial files out of reach. Panic sets in across the...

Upgrading to Windows 11: How to Know if Your Computer is Ready

We’ve said it once, and we’re saying it again: it’s time to start thinking about upgrading to Windows 11.    As you might be aware, Microsoft announced that end-of-support for...

Go with the Flow: How Power Automate Can Make Completing Tasks Easier Than Ever

As we’ve covered in previous articles, the Microsoft ecosystem provides tools that make completing your daily and/or repetitive tasks easier and less time-consuming with programs...

Mastering Microsoft Teams: How Chat Can Be Used to Increase Your Productivity

By now, you’re probably aware that Teams is Microsoft’s platform for sending and receiving messages related to your day-to-day tasks. But are you aware of all the other features...

Cybersecurity Awareness: Why you need an incident response plan

The thought that cyber criminals only target large-to-enterprise sized businesses is, unfortunately, a myth. Because of this, all businesses, small to medium to large, should have a...

Cybersecurity Awareness: What are the basics of a good security framework?

An IT infrastructure that you can confidently say is secure is no longer a want; it’s a need. Advancements in technology and the transition from a fully in-office work environment...

Cybersecurity Awareness: What’s the Difference Between Phishing, Smishing, and Vishing?

Nowadays, cyber criminals don’t just try to exploit the vulnerabilities in your organization’s IT or security systems. Instead, they target the people who use them through social...

Cybersecurity Awareness: What Your Customers Expect

Updated September 2023 The number of cyber-attacks and data breaches is rising, yet more than half of all companies in the U.S. don’t have a cybersecurity risk plan in place (source:...

Microsoft Outlook: How to Make the Most of Your Calendar

By now, if you’re an Office 365 user, you’re probably familiar with the basics of the Microsoft Outlook landscape. While Outlook is primarily a tool for sending, receiving, and...