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Please Call 763.593.3017 or 888.707.3017

Remote
Control

When you work with SUCCESS, you have the opportunity to share your computer screen, mouse and keyboard with one our help desk technicians. Using this technology, we can see what you see on your screen. We can diagnose and fix problems as if we were sitting at your desk. We can demonstrate tricks and tips to help you in the future. Of course, when we disconnect, we cannot get back unless you permit it.

To share your desktop, enter your session code and click Connect.

Customer
Support

Our Customer Support Portal provides a window into our internal service ticketing, invoicing and knowledge base systems. Using it, you'll be able to create, modify or close a support ticket (or just give us some instructions or information). You'll also be able to access pdf copies of each of your invoices and service statements, while also viewing statistics about your use of our services. What's more, each service ticket becomes a searchable knowledge base article, created only for the people within your organization.

You'll be given access to our Customer Support portal when you sign up for our Managed Services. Please contact us if you need help.

To access our Customer Support portal, click the launch button below.

Launch

Service
Request

Click the button below to send an email to our support team. To better serve you, please include the following information in your email:

  • First and Last name
  • Company name
  • A detailed description of your problem
  • Preferred way to be contacted
  • Best times to reach you
Email Support

Managed Security Services

BEYOND THE BASICS

As technology evolves, so do the threats. The game has changed, and the cybersecurity stakes are raised. Your security journey is just getting started – let SUCCESS be your guide.

Protect. Detect. Respond. Threat Watch.

Managed Security Services

Aligned with industry frameworks, SUCCESS Computer Consulting’s Managed Security Services go beyond the basics, providing comprehensive, on-going protection, detection, and response to ever-evolving threats. 

PROTECT

Lock and Protect

SUCCESS will keep your first line of defense up-to-date and running smoothly. Our certified team of experts has a wealth of cumulative experience in the fundamentals of cybersecurity—the services and regular maintenance that serve as the protective perimeter in your cybersecurity program.

Perimeter Defense at its Best

DETECT

We set the cybersecurity bar high. Our cybersecurity team includes multiple information systems security professionals and certified ethical hackers, so we know how the real ones think! From the vantage point of our dedicated SUCCESS Security Operations Center we can detect anomalous activity and potential threats, keeping your business a step ahead of attackers.

Stay Vigilant for Hackers
Fingerprint

RESPOND

Hero

Even with the best preventative measures in place, security breaches happen. Our goal is to spot these threats before they can do any real damage to your data and your networks. In the event of a beach, we’ll leap into action and manage the situation to mitigate the damage to your business and bottom line.

Rapid Response and Support

Don’t risk it

protect your business from becoming a target for modern hackers.