Microsoft 365 Business Admin Guide: Securing and Managing Microsoft 365 Business Download Free E-Book →
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Remote
Control

When you work with SUCCESS, you have the opportunity to share your computer screen, mouse and keyboard with one our help desk technicians. Using this technology, we can see what you see on your screen. We can diagnose and fix problems as if we were sitting at your desk. We can demonstrate tricks and tips to help you in the future. Of course, when we disconnect, we cannot get back unless you permit it.

To share your desktop, enter your session code and click Connect.

Customer
Support

Our Customer Support Portal provides a window into our internal service ticketing, invoicing and knowledge base systems. Using it, you'll be able to create, modify or close a support ticket (or just give us some instructions or information). You'll also be able to access pdf copies of each of your invoices and service statements, while also viewing statistics about your use of our services. What's more, each service ticket becomes a searchable knowledge base article, created only for the people within your organization.

You'll be given access to our Customer Support portal when you sign up for our Managed Services. Please contact us if you need help.

To access our Customer Support portal, click the launch button below.

Launch

Service
Request

Click the button below to send an email to our support team. To better serve you, please include the following information in your email:

  • First and Last name
  • Company name
  • A detailed description of your problem
  • Preferred way to be contacted
  • Best times to reach you
Email Support

Microsoft 365 and the Networks of the Future

Maximize your leverage of the Microsoft 365 Business software bundle and extract the most value from your investment

With the majority of small business workloads now residing in the cloud, network and security infrastructure are moving from the physical layer into the logical. This means that our concept of networks (and our means of protecting them) is all new.

Download the presentation deck from the highly attended TechPulse 2019 breakout session “Microsoft 365 and the Networks of the Future.”  Learn how to draw boundary lines through your data, protect it no matter where it lives, and understand the many ways you can leverage Microsoft 365 to wrap your arms around this whole cloudy mess.

Please enter your email below to access our free
Microsoft 365 and the Networks of the Future E-Book.