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Please Call 763.593.3017 or 888.707.3017

Remote
Control

When you work with SUCCESS, you have the opportunity to share your computer screen, mouse and keyboard with one our help desk technicians. Using this technology, we can see what you see on your screen. We can diagnose and fix problems as if we were sitting at your desk. We can demonstrate tricks and tips to help you in the future. Of course, when we disconnect, we cannot get back unless you permit it.

To share your desktop, enter your session code and click Connect.

Customer
Support

Our Customer Support Portal provides a window into our internal service ticketing, invoicing and knowledge base systems. Using it, you'll be able to create, modify or close a support ticket (or just give us some instructions or information). You'll also be able to access pdf copies of each of your invoices and service statements, while also viewing statistics about your use of our services. What's more, each service ticket becomes a searchable knowledge base article, created only for the people within your organization.

You'll be given access to our Customer Support portal when you sign up for our Managed Services. Please contact us if you need help.

To access our Customer Support portal, click the launch button below.

Launch

Service
Request

Click the button below to send an email to our support team. To better serve you, please include the following information in your email:

  • First and Last name
  • Company name
  • A detailed description of your problem
  • Preferred way to be contacted
  • Best times to reach you
Email Support

MANAGED SECURITY SERVICES

In today’s world, it’s safer to assume you’ve been compromised. Does your business have the measures in place to detect a breach before any real damage has occurred? Let SUCCESS Computer Consulting’s Managed Security Services protect your business from becoming a target for modern hackers.

The 40,000 businesses like ours are taught to underserve you. We’re different. Our managed IT services allow you to turn your time and talent to running your business, not waiting around on an IT solution. Find out how.

MANAGED IT SERVICES

As a leading provider in the Midwest, we’ll help your business build a complete, modern workplace by integrating and managing your Microsoft Office 365™ platform.

Request a call from one of our experts

I’ve always found that partnership is more than a slogan for SUCCESS Computer Consulting. It’s the way they do business.

– Ann M., Finance Director, SUCCESS Computer Consulting Client

Project Services

At SUCCESS, we understand the importance of delivering on time and on budget. We have a dedicated team of senior level project engineers led by professional project management experts to ensure the right result when migrating key systems. We plan thoroughly, deliver deliberately, and communicate effectively for you and your team with the end result in mind, offering little to no interruption with little to no surprises.

Having been in business since 1992, we’ve seen it all. It’s the reason why we believe so strongly in having a committed team for such critical work. Come whiteboard with us and let’s plan together to achieve your goals.

CIO Services

There are many IT companies that are good at support—that’s a requirement to be in this business. We excel in our day-to-day work with your company and we manage the function of IT at a strategic level with you too. We’ll plan with you, budget with you, guide you on the current landscape of IT, and we’ll look out into the future with you to make sure you’re informed about the possibilities of technology in your business. We’re your IT department, after all, and you need a partner that understands how to be a good steward of technology.

Backup & Disaster Recovery

It’s one of the most important components of a network, but so often overlooked. We’re here to help guide you in making a decision that’s right for your business. We’ll put a plan in place to test your backup and report back to you to ensure not only successful recovery, but to report on how long it will take to get back up and running.

HIPAA Consulting

SUCCESS Computer Consulting is credited as a HIPAA compliant outsourced IT provider that can help organizations navigate increasingly complex HIPAA IT requirements and compliance hurdles. When we engage with an organization that needs to be HIPAA compliant, we perform an assessment and run our own audit tools. Our tools automatically incorporate updates and changes that adhere to HIPAA regulations. SUCCESS Computer Consulting uses this information to identify potential areas of concern and develop an action plan to best protect your information.