Emergency? Urgent?
Please Call 763.593.3017 or 888.707.3017

Remote
Control

When you work with SUCCESS, you have the opportunity to share your computer screen, mouse and keyboard with one our help desk technicians. Using this technology, we can see what you see on your screen. We can diagnose and fix problems as if we were sitting at your desk. We can demonstrate tricks and tips to help you in the future. Of course, when we disconnect, we cannot get back unless you permit it.

To share your desktop, enter your session code and click Connect.

Customer
Support

Our Customer Support Portal provides a window into our internal service ticketing, invoicing and knowledge base systems. Using it, you'll be able to create, modify or close a support ticket (or just give us some instructions or information). You'll also be able to access pdf copies of each of your invoices and service statements, while also viewing statistics about your use of our services. What's more, each service ticket becomes a searchable knowledge base article, created only for the people within your organization.

You'll be given access to our Customer Support portal when you sign up for our Managed Services. Please contact us if you need help.

To access our Customer Support portal, click the launch button below.

Launch

Service
Request

Click the button below to send an email to our support team. To better serve you, please include the following information in your email:

  • First and Last name
  • Company name
  • A detailed description of your problem
  • Preferred way to be contacted
  • Best times to reach you
Email Support

Technology
Partners in
Minneapolis
and St. Paul

At SUCCESS Computer Consulting, we believe that our services are only improved and enhanced by the company that we keep. As a result, we have made a concerted effort to develop partner relationships with the following industry leading companies.

Microsoft

SUCCESS Computer Consulting is a Microsoft Gold Certified Partner, specializing in Datacenter, Cloud Productivity and Small and Mid-Market Cloud Solutions. We engineer and support solutions in Microsoft Hyper-V, Azure, Office 365 and Windows operating systems.

SUCCESS also leads the way with our pioneering work with SharePoint in small business, so effective that Microsoft® purchased our approach to share with other Microsoft® partners worldwide.

Office 365

SUCCESS Computer Consulting partners with Microsoft® to offer the full Office 365 suite. We deploy, migrate and support hosted Exchange, Skype for Business, SharePoint and the entire Cloud Productivity base. Our Account Executive and Engineering team designs and installs full Cloud and Hybrid solutions for our clients.

Microsoft Azure

Azure, Microsoft’s Cloud Computing Platform, links cloud servers, applications and service through Microsoft’s global datacenters. The SUCCESS Project and Engineering team can work with your business to create a migration plan for your data and applications within the Microsoft® Azure hosted platform. These solutions are highly flexible, scalable and robust with links to outside services and applications.

Lenovo

SUCCESS Computer Consulting is a Lenovo Premium Partner, and we proudly recommend Lenovo Think-branded notebooks, tablets, desktops, and workstations. Lenovo Think-branded computers are consistently reviewed as the best engineered, most reliable, and best supported on the market.

Veeam

SUCCESS Computer Consulting is a silver Veeam Cloud and Service Provider. Veeam recognizes the challenges in keeping a business up and running at all times and addresses them with solutions that provide high-speed recovery, data loss avoidance, verified recoverability, leveraged data and complete visibility. Our technicians and engineers are trained and certified to deliver support and implementation services for Veeam Cloud Backup and Replication products.

VMWare

SUCCESS is a professional VMware Solution Provider. VMware provides cloud and virtualization software and services. SUCCESS partners with VMWare to provide the expertise and service for designing, planning and deployment of industry leading virtualization software and cloud computing.

WatchGuard

SUCCESS Computer Consulting is a WatchGuard Gold Partner, specializing in unified threat management (UTM) appliances and services to ensure the highest level of security for our clients. Our engineering staff regularly updates our trainings and certifications to deliver current security strategies that mitigate the latest threats.

Ruckus

SUCCESS partners with Ruckus to provide the best wireless solutions for our customers. Using the adaptive directional antenna WiFi technology called BeamFlex, SUCCESS maps out solutions for our clients based on information gathered in our wireless assessments.

Solarwinds MSP

A global leader in remote monitoring and movement tools, SolarWinds offers a series of tools to help improve the management of network devices and assets. SUCCESS Computer Consulting partners with SolarWinds to deploy cloud-based monitoring software to our networks cloud, and on premise end nodes.

Stay Connected
Sign up for our monthly newsletter