Emergency? Urgent?
Please Call 763.593.3017 or 888.707.3017

Remote
Control

When you work with SUCCESS, you have the opportunity to share your computer screen, mouse and keyboard with one our help desk technicians. Using this technology, we can see what you see on your screen. We can diagnose and fix problems as if we were sitting at your desk. We can demonstrate tricks and tips to help you in the future. Of course, when we disconnect, we cannot get back unless you permit it.

To share your desktop, enter your session code and click Connect.

Customer
Support

Our Customer Support Portal provides a window into our internal service ticketing, invoicing and knowledge base systems. Using it, you'll be able to create, modify or close a support ticket (or just give us some instructions or information). You'll also be able to access pdf copies of each of your invoices and service statements, while also viewing statistics about your use of our services. What's more, each service ticket becomes a searchable knowledge base article, created only for the people within your organization.

You'll be given access to our Customer Support portal when you sign up for our Managed Services. Please contact us if you need help.

To access our Customer Support portal, click the launch button below.

Launch

Service
Request

Click the button below to send an email to our support team. To better serve you, please include the following information in your email:

  • First and Last name
  • Company name
  • A detailed description of your problem
  • Preferred way to be contacted
  • Best times to reach you
Email Support

Technology
Events for
Minneapolis
& St. Paul

Dec
11
9:00 am
Details
December 11, 2018
9:00 am - 11:00 am
Location
SpringHill Suites by Marriott
5901 Wayzata Blvd
St Louis Park, MN 55416

Office 365 General End User Group

Registration Open
Join SUCCESS for an Office 365 user group to connect with like-minded peers and learn how they leverage the Office 365 platform within their organizations. Our facilitators will lead a discussion on the different Office applications and how they can be used in your organization to achieve your goals. This is an opportunity for users to see how Office 365 is directly relevant to their daily work and can deliver value for their business in an intimate, open environment. This event is designed for the general Office 365 user who is looking to take their knowledge of the platform to the next level.
Register Now
Feb
26
9:00 am
Details
February 26, 2019
9:00 am - 11:00 am
Location
Microsoft Technology Center
3601 76th St
Suite 600
Edina MN 55435

Office 365 Technical User Group

Registration Open
Join SUCCESS Computer Consulting’s Chief Technology Officer and Senior Office 365 specialists in exploring administration, security, and other aspects of Microsoft’s cloud platform. This user group event is intended for the technical individual that’s looking to leverage like-minded peers in administering Office 365 and Azure.
Register Now
Feb
27
9:00 am
Details
February 27, 2019
9:00 am - 11:00 am
Location
Microsoft Technology Center
3601 W 76th St
Suite 600
Edina MN 55435

Office 365 General End User Group

Registration Open
Join SUCCESS for an Office 365 user group to connect with like-minded peers and learn how they leverage the Office 365 platform within their organizations. Our facilitators will lead a discussion on the different Office applications and how they can be used in your organization to achieve your goals. This is an opportunity for users to openly share their experiences with the Office 365 platform and learn new ways to use Office applications to deliver value for their business.
Register Now
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