Emergency? Urgent?
Please Call 763.593.3017 or 888.707.3017

Remote
Control

When you work with SUCCESS, you have the opportunity to share your computer screen, mouse and keyboard with one our help desk technicians. Using this technology, we can see what you see on your screen. We can diagnose and fix problems as if we were sitting at your desk. We can demonstrate tricks and tips to help you in the future. Of course, when we disconnect, we cannot get back unless you permit it.

To share your desktop, enter your session code and click Connect.

Customer
Support

Our Customer Support Portal provides a window into our internal service ticketing, invoicing and knowledge base systems. Using it, you'll be able to create, modify or close a support ticket (or just give us some instructions or information). You'll also be able to access pdf copies of each of your invoices and service statements, while also viewing statistics about your use of our services. What's more, each service ticket becomes a searchable knowledge base article, created only for the people within your organization.

You'll be given access to our Customer Support portal when you sign up for our Managed Services. Please contact us if you need help.

To access our Customer Support portal, click the launch button below.

Launch

Service
Request

Click the button below to send an email to our support team. To better serve you, please include the following information in your email:

  • First and Last name
  • Company name
  • A detailed description of your problem
  • Preferred way to be contacted
  • Best times to reach you
Email Support

Technology Careers in Minneapolis and St. Paul

A Career in Technology at SUCCESS

SUCCESS Computer Consulting is a team of smart, positive, and energetic professionals who are reawakening our clients’ belief that technology can transform their businesses. We work with organizations who have been frustrated or disappointed by technology in the past, and are taking a chance to partner with a better, smarter, faster service provider that delivers fantastic results.

Delivering on our mission takes a special kind of person. SUCCESS’s staff members combine excellent technical skills with a passion for great client service, strong communication skills and a genuine concern and caring for people. They also share our values and core beliefs. The fact that we live according to these values and beliefs is critical to our success as a company, and we ask that you carefully consider whether they align with your values and beliefs before applying to work here. If they do, then we hope you’ll read on!

The SUCCESS
Culture

We are a growing, profitable company that has been in business for over 20 years, all under the same ownership. We are a small business with just under fifty employees, which creates a dynamic work environment and an opportunity to wear many hats. In serving our clients, our focus is on being smarter and faster than our competitors. This is a fast-paced work environment that functions as a team (not just lip-service) and that’s how we work day-to-day, always knowing we can count on one another for help. We are “in the trenches” together, always striving to do great work.

Our management team genuinely cares about the people who work here. We work to define and support internal career paths and growth for our staff. We understand the importance of work/life balance, in genuine respect for one another, and an open door.

Compensation
& Benefits

We offer a competitive salary and bonus opportunities. In addition, we offer:
  • Paid Holidays
  • Paid Time Off‐Our PTO policy begins with 18 days of PTO in the first full year of employment
  • Medical Insurance‐We offer two medical plans by Medica and the company pays a portion of the premiums for employees, spouse/partner and dependents
  • Dental Insurance
  • Life Insurance
  • Disability Insurance
  • Retirement plan with company match
  • Tuition Reimbursement

Current
Job Postings

Remote Service Technician

Our team of Remote Services Technicians provide virtual support to our clients via email and phone calls initiated by our clients to resolve IT issues. This position is based out of our Golden Valley office. Our team actively resolves desktop support issues, network outages, addresses viruses, and a broad spectrum of additional issues limiting a client from effectively running their business due to technology issues.

Field Technician

Our team of Field Technicians provide on-site support to our clients. These professionals provide exceptional customer service to our client base by resolving wireless, PC and firewall related issues. We keep our clients current in technology through the delivery and installation of new hardware. They also complete network maintenance to keep our clients running efficiently with minimal down time.

Submit Your
Application

Please send your updated resume and personalized cover letter to jobs@sccnet.com, or write to:

Recruiter
SUCCESS Computer Consulting, Inc.
6130 Golden Hills Drive
Golden Valley, MN 55416