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When you work with SUCCESS, you have the opportunity to share your computer screen, mouse and keyboard with one our help desk technicians. Using this technology, we can see what you see on your screen. We can diagnose and fix problems as if we were sitting at your desk. We can demonstrate tricks and tips to help you in the future. Of course, when we disconnect, we cannot get back unless you permit it.

To share your desktop, enter your session code and click Connect.


Our Customer Support Portal provides a window into our internal service ticketing, invoicing and knowledge base systems. Using it, you'll be able to create, modify or close a support ticket (or just give us some instructions or information). You'll also be able to access pdf copies of each of your invoices and service statements, while also viewing statistics about your use of our services. What's more, each service ticket becomes a searchable knowledge base article, created only for the people within your organization.

You'll be given access to our Customer Support portal when you sign up for our Managed Services. Please contact us if you need help.

To access our Customer Support portal, click the launch button below.



Click the button below to send an email to our support team. To better serve you, please include the following information in your email:

  • First and Last name
  • Company name
  • A detailed description of your problem
  • Preferred way to be contacted
  • Best times to reach you
Email Support

Managed IT Services

Managed IT Services

With technical expertise and assistance at your fingertips, you can stop worrying about slow, unreliable technical support. Our managed IT services allow you to turn your time and talent to running your business, not waiting around on an IT solution.


How We Deliver

We have a nontraditional approach when it comes to our client partnerships, and how we work with them to solve their problems, faster. Simply put, it involves having excess capacity in all areas of our business to ensure we can provide responsive service to our clients. Delivering on the promise of technology is not just our goal—it drives the way we manage and conduct our business when delivering on our services.


SUCCESS Computer Consulting provides top-quality, proactive support and management of small and medium-sized business networks.

For more than two decades, we have invested heavily in people, process, and industry-leading tools to provide next-level IT support and management, which goes beyond the standard approach.

Our services include:

Remote Services

  • Patch Management
  • Endpoint Protection
  • 24/7 Network Monitoring
  • Remote Access and Management
  • Help Desk

Field Services

  • Onsite Support

And More

CIO Services

  • Dedicated Account Manager
  • Technology Planning and Guidance

Project Services

  • Project Planning
  • Project Management
  • Procurement
Managed IT Services

Don’t get stuck spinning your tires waiting on a response.

Partner with SUCCESS Computing Consulting to find out how technology can work harder for your organization.